FAQ

You can click the " Register " button at the top right of the page and enter the required information to create an account. After registration, you can benefit from fast checkout, order history and other exclusive services.

With an account, you can enjoy a personalized shopping experience, participate in our rewards program, subscribe to product offers and quickly access orders and shipping information.

Subscribe to our Rumble News to receive a 15% discount coupon on your first order. You will also receive bonus points in our points system. You can find the subscription option at the bottom of our website.

If you have any problems, please contact our customer service team via email or WhatsApp. We will help you as soon as possible. /pages/contact

We attach great importance to your privacy and security. Your information is processed using encrypted servers and is never passed on to third parties.

You can return unopened and unused cat food products within 30 days after purchase. Please make sure that the items are in the original packaging and in the same condition that you received them.

Please check our return policy here .

To request a refund, please send an email with your order number and a brief explanation to info@rumble-box.com within 30 days of purchase. Our customer service will contact you as soon as possible.

In our bonus program, you collect points every time you make a purchase, share something or refer a friend. You can redeem these points for vouchers, gifts or free shipping for all products.

Log in to your account and click on the points widget at the bottom right of the page to view your points balance. You can redeem your points for vouchers there and use them at checkout